About us

Hello, I'm Sofia . Me and my family are available to give you information to explore Verona, its surroundings, and to help you live your stay in the best possible way. We are there every day from 08.00 to 18.00 and it will be a pleasure for us to meet you and make ourselves known. Staying with us gives the sensation of experiencing the atmosphere of the countryside directly, in a place where you can still breathe the scent of the earth, where life flows at the slow rhythm of the seasons, where in the early morning you can see the sky to understand how will be the time, where crickets accompany the long summer evenings and at sunrise the chirping of birds brings joy and serenity.

Information


For information, you can contact the management of the agriturismo by phone, e-mail or in person.

BOOKINGS:

Reservations are considered valid if made through our booking format.


CANCELLATION POLICY:

If the guest want to cancel a reservation, he has the right of free cancellation until the third day before the day of check-in, by contacting us directly.
We will personally refund the reservation.
In the case of a reservation made and/or canceled during the 2 days before the day of check-in, it is therefore non-refundable.

MODIFICATION OF A RESERVATION:

In the event that the guest wishes to modify a reservation, he has to contact us directly.

DECREASE OF THE DAYS OF A STAY:

Until the third day before the day of check-in, the guest can decrease the days of the stay respect to the previously  booking period without any penalty and he will be refunded at the time of check-in of the extra days previously booked .

In case of modification made after the terms, the extra days will not be refunded.

EXTENSION OF A STAY:

In the event of an extension of the stay, the missing amount will be paid upon check-in.


NO SHOW 

In the case that the guest does not respect the check-in time and does not communicate his expected arrival time, the reservation will be considered valid until 24.00 on the same day.
After this time, the Management has the right to cancel booking at any time.
In any case of no-show, the reservation will not be refunded.

Rules



    ARRIVAL AND DEPARTURE


    CHECK-IN :  2 p.m - 6 p.m

  • Upon arrival each guest is asked to deliver a valid identity document ( Identity Card or Passport) in order to dispatch the registration formalities.
  • TOURIST TAX: The tourist tax to be paid on arrival is € 3.50 per person, per night, up to 5 nights.
  • INVOICE: if you need an invoice, please report it promptly by providing us with the header data and any other information. Otherwise we will issue a simple receipt and the subsequent cancellation will not be possible.
  • ROOM ASSIGNMENT: The choice and designation of the place, in the type and category booked, is at the total discretion of the management of the agriturismo , unless otherwise explicit written agreements.
  • CHECKING THE ROOM: Please report immediately any damage or disservices and malfunctions that you should experience when taking accommodation in your room. Any damage found subsequently will be attributed to you.

    KEYS

  • After registering , the guest will be given the room keys and the access code of the entrance door.

   

    CHECK-OUT : 10 a.m

  •  On the day of departure each guest is asked to leave the room by the set time ( 10.00 ) and to return the keys to the reception.
  • PENALTY for DELAYED DEPARTURE: After 10 am, the customer will be charged the total cost of the room for a whole day.
  • EARLY DEPARTURE: In case of early departure compared to the booking period, the sum paid at the time of booking will not be refunded. If, on the day of your departure (check-out), you plan to leave before 8 a.m, please kindly notify us the day before.
  • DAMAGE DEBIT: Guests respond and are called to compensate for damage caused by them or caused by people under their responsibility.
  • STAY AFTER CHECK - OUT: Customers can use the services of the agriturismo within the maximum time of release of the rooms ( 10 a.m ). At the sole discretion of the management, customers can be granted full or partial use of the agriturismo services (use of the swimming pool, garden and toilette ) even after 10 a.m. In the event of obtaining the aforementioned concession, customers are required to comply with the provisions of this regulation and the regulations in force until the moment of departure.
  • LUGGAGE DEPOSIT: It is possible to leave the luggage in custody with us. Our luggage storage is not guarded.


    RECEPTION

  • The reception is open every day from 8 a.m to midday and from 2 p.m to 6 p.m.
  • We are available to give you information to enjoy Verona, its surroundings and to help you live your stay in the best possible way.


      SMOKERS

  • Smoking in the room and in the common internal areas is strictly forbidden.


     ANIMALS

  • Given the presence of owned dogs, pets are not allowed, except for guide-dogs.


   CHILDREN AND EXTRA BEDS

  • Children and infants are considered persons and they are not allowed to sleep in bed with parents.
  • In the rooms is not possible to add extra beds and cribs ( even if personal ).



   PARKING AREA

  • The property has a free outdoor parking area dedicated to the customers .
  • It's not allowed to bring bicycles or other bulky equipment in the rooms.


   CLEANING

  • During the period of stay, the room will be available to guests except 30 minutes during the period from 8 a.m to 12:30 p.m to allow for daily cleaning. If the customer does not want the room to be redone at the time indicated, he will effectively lose the right to the daily makeover.
  • To respect the environment and to avoid waste,  towels are changed every 3 nights starting from the day of your check-in.
  • An early change can be requested for € 5,00 per person.
  • It is not allowed to bring towels out of the rooms.

   

    POOL TOWELS  

  • Pool towels are provided free of charge.
  • An early change can be requested for  € 5,00 per person.
  • On the day of check-out , the pool towels must be returned to the reception.


     BREAKFAST

  • The breakfast buffet takes place daily from 8 a.m to 10 a.m
  • To respect the country tradition , we don't have coffee machine and cappuccino.


     DURING THE NIGHT

  • In order to respect the relax of everybody please pay attention to the noise that you might increase and keep the silent from 10 p.m to 9 a.m.
  • Please do not slam the doors but accompany them, if you return to your room late please close the door of your room gently so as not to disturb those who are already sleeping.


       SAFETY

  • In every room  there is a mini-safe where we kindly recommend you to keep your values inside.
  • The property management is exempt from any liability relating to personal objects not kept in the rooms.


      NON-REGISTERED EXTERNAL GUESTS

  • For public safety reasons, guests are not allowed to access other people within the accommodation at any time.
  • Entrance to outside persons is prohibited, visits by family or friends must be authorized by the Management, in addition, the visitor is required to leave an identity document to the management . The document will be given back to the visitor when he will leave. IT IS ABSOLUTELY FORBIDDEN TO STAY PEOPLE IN THE ROOM WHO HAVE NOT BEEN REGISTERED BY THE MANAGEMENT.


       STAY 

  • The customers are asked to behave in a respectful manner throughout the entire period of their stay.
  • At any time, inside the agriturismo, behaviors, activities, games and use of equipment that may disturb other guests must be avoided.
  • A behavior that at any time of the day and in no way damages the tranquility of others must always be maintained.
  • Every guest is asked to have the utmost respect for the things entrusted to him and for the facilities of the property.
  • We recommend all the guests not to remove or ruin any object inside the rooms and in the property common areas.
  • Any abuse will be reported to the local authorities of Public Security and any damage will be regularly charged.


     DAMAGE

  • Who causes damage to the building, movable property, equipment etc. it is considered legally responsible within the scope of current regulations. Intentional theft and damage will be immediately reported.
  • Upon departure, the agriturismo staff checks the rooms and the costs for the replacement of any damage or loss of keys are charged and are payable at the time of check- out.

    HYGIENE AND SAFETY

  • For hygiene and safety reasons, it is not allowed to prepare meals in the rooms (no electric hobs, food warmers and fridges)
  • It is forbidden to use the grill and open flame appliances in any area of the property whatever the fuel used (stoves, heaters, lamps, etc.);




SWIMMING POOL INFORMATION

Opening period : From the 1st of May 2020 to the 30th of September 2020

     

       THE POOL AREA IS NOT SUPERVISED

  • The pool is open from 8 a.m until 8 p.m and is exclusively reserved for guests in accommodation.
  • This area was created specifically to enjoy the peace and serenity that nature offers, that's why every guest is asked to behave in such a way as not to cause trouble to the other customers.
  • Please don’t make noise, don’t chase each other or behave unseemly and dangerously for yourself and for the others.
  • We beg you to protect as much as possible the grass, the trees and the swimming pool equipment.

                                                                                           PLEASE NO:

  • DIVE
  • PRACTICE BEACH SPORTS
  • BRING INFLATABLE MATTRESSES AND GAMES INTO THE WATER
  • BRING GLASSES AND DRINKS IN GLASS
  • PRACTICE NUDISM


CHILDREN UNDER 18 YEARS OLD MUST BE SUPERVISED AND SEEN BY ADULTS

The Management is exempt from any liability for any accident caused by the violation of one or more of the rules and prohibitions listed above and reserves the right to drive away violators from the swimming pool area.